A diverse clinical team of five in scrubs and white coats standing together in a hospital corridor.
Work with us

Support careers, done right

Join a remote-first customer-experience team that answers for 60+ healthcare organisations every day. At Caldera, careers are built on paid training, genuine growth, and the belief that great patient experience starts with a great employee experience.

24/7

Nurse coverage, every day

RN-led

Every clinical decision

< 60s

Target answer time for triage

Why Caldera

A team worth joining

We welcome people from all backgrounds and give them the paid training, tools and coaching to build a real career in patient experience — most of it from home.

Remote-first from day one

Our open roles are fully remote across the United States. We ship you the gear, set up your workspace, and trust you to do great work from home.

Paid clinical onboarding

No call-center experience? No problem. Our paid clinical onboarding teaches communication, de-escalation and the tools before you ever take a live contact.

Real career growth

Clear paths from nurse to team lead, quality analyst and operations. We promote from within and coach you the whole way there.

Benefits that support you

Competitive pay, health coverage, paid time off, wellbeing support, and a supportive team that has your back on every shift.

Open positions

Where you fit in

Find the role that fits, then apply below — your position will be preselected on the form.

Telehealth Triage Registered Nurse

Remote — United StatesRemoteTriageFull-time

Assess symptoms by phone and video against physician-approved protocols, decide the right level of care, and document every disposition.

Chronic Care Management Nurse (RN)

Remote — United StatesRemoteCare ManagementFull-time

Run monthly care-management touchpoints for patients with multiple chronic conditions — medication reconciliation, care-plan review and adherence support.

Behavioral Health Nurse (RN)

Remote — United StatesRemoteBehavioral HealthFull-time

Screen with validated tools, de-escalate safely, and hand off warmly to licensed clinicians and crisis services, with documented safety planning.

Post-Discharge Follow-Up Nurse (LPN/LVN)

Remote — United StatesRemoteCare TransitionsFull-time

Make structured 24-, 48- and 72-hour follow-up calls, check medications and appointments, and escalate red flags to the RN team.

Utilization Review Nurse (RN)

Remote — United StatesRemoteUtilization ManagementFull-time

Review for medical necessity against recognised criteria, document the rationale defensibly, and refer anything not meeting criteria to physician review.

Clinical Team Lead (RN)

Remote — United StatesRemoteClinical OperationsFull-time

Supervise a nursing pod, audit charts and call quality, coach on protocol adherence, and own your programme's clinical service levels.

Apply

Start your application

This is the official Caldera careers page — the only place we accept applications. Apply once and you'll get a secure applicant portal to track your status, exchange documents, and message our hiring team directly.

  • Create your secure portal login as you apply.
  • Receive an instant reference number and email confirmation.
  • Follow every stage — from review to final decision — in one place.

Your portal login — we'll email your username and password here.

Sets your working hours and which data-protection training applies to you.

PDF or DOCX, up to 10 MB.

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